Delivery Information

Everything you need to know about how we get your new jewellery to you

Delivery Timetables

As our diamond jewellery is made to your exact requirements we typically plan for a delivery date of approximately 15 – 25 working days from the date when your order is placed. As a further guide please see the table below.

Shown Items15 to 25 working days
Express Turnaround1 to 10 working days
Bespoke Commissions20 to 30 working days
Wedding Rings in stock1 to 4 working days
Wedding Rings not in stock15 to 25 working days

Available on our most popular designs – please contact us for more information

Securely Packaged

You can be assured that all orders sent are securely packaged and fully insured against loss, damage, or theft during transit. The outer packaging has no reference to or to the contents of the parcel.

Customers First

Our customer’s needs always come first at ” SayYesToTheRing, so if you have a specific date in mind when you need your order by, please contact us and we are will do our best to assist.
Once your item is dispatched, delivery before 13:00 the next working day is guaranteed. We dispatch items Monday through to Saturday and all of our parcels are fully insured by SayYesToTheRing. For security reasons when your item is delivered you will be asked to sign a ‘Proof of Delivery’. It is important that the delivery address you provide is secure and that someone is available at the address to sign on your behalf if you cannot be there in person. If someone other than you or your authorised representative signs for the delivery at the address you have given to us Say Yes To The Ring London Limited cannot be held responsible.
In the unlikely event that the dispatch of your order is delayed for any reason we will contact you immediately by email or telephone. We do not usually leave a message if you are unavailable without your prior permission for security reasons.

Free Delivery Anywhere in the World

We are very pleased to offer free delivery on all orders, including customers outside the UK. However please note that we do not take responsibility for any duties, taxes or surcharges applied by a non UK country and we recommend that you check first prior to placing your order.
If you are a resident of the Channel Islands or are exempt from paying VAT we will be happy to adjust the cost of your order.


We’re on hand to make sure you get the best quality and value for your bespoke jewellery. Contact us today.

By phone: 07907 194786
9.00am – 5:30pm 7 days a week.

By email: [email protected]
We aim to reply within 24 hours.

Request an appointment